Refunds
Refund Policy
We aim to be fair. If something goes wrong, contact us and we’ll help.
1. Digital delivery
After successful payment we deliver a subscription key to your email and/or show it on the success page.
2. When a refund is possible
If you were charged but did not receive a key, or the service cannot be provided due to a technical issue, contact support within 7 days and we will review the case.
3. How to request
Email support@shakemaster.online with your order ID, payment time, and the email used at checkout. We usually respond within 24–72 hours.